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7. How to perform Store Diagnostics?

fmDiagnostic


Store Diagnostics is developed for your on-line store, to keep it in proper order. Here is the short guide on how it works.




1. Missing product images – ever seen a product with missing image on your website? This diagnostic will show you list of products that have image record in database but corresponding image does not exist on your server. 

In other words, the list of products that have  missing images on your website.

You can export the results into Excel file and ask your supplier for missing images. Or you can replace missing images with new ones yourself. Or you can just delete the image records from database so missing images do not 

appear on website.

2. Images that are not linked to any product –  each product image in PrestaShop is actually 6 images on your server. Those images are scattered within sophisticated yet complicated architecture. 

If for some reason images become unrelated to any product in your shop - you won’t be able to find them manually to delete them. This diagnostic scans all your product images and checks whether each of them is related to any 

product in your database. 

In result you will see the list of such unnecessary images. You can preview extra images and delete them to free space on server and keep it tidy.

3. Products without images - the simplest diagnostic as it does not require FTP connection to your server. In result you will see list of products that do not have any images assigned.

You can export results into Excel file to ask your supplier for images. Or you can add images to products in bulk or separately quickly and simply.

In future versions of Store Manager new diagnostic types will be added aimed on multi store. For example diagnostics to find products not related to any shop, to clone lang records for all shop languages, etc. 

To run Store Diagnostics, select the type of the diagnostics you want to be performed. In order to do so click and select action from drop down next to diagnostic name:
Diagnostics drop-down list


  • Skip –  this type of diagnostic will not be performed
  • Run –  diagnostic will run and you will be able to choose what action to perform to results manually
  • Run & Delete - diagnostic will run and default actions will executed to results automatically*

*if you select this action then database records related to images and images on server storage may be deleted. Once this is done you will not be able to restore data unless you created backup in advance. 

We do not recommend this action if you are using diagnostics for the first time.

We recommend running all types of diagnostics together. If you run “Missing product images” and “Images not linked to any product” separately then images on your server will be scanned twice and it will take twice more time. 

To start diagnostics click “Run Diagnostics” -
Run Diagnostics .

On the progress form you can see a simple log of events, if you click on “Show Details”.

Show details

Once the diagnostics are finished you will see the results. The results are separated, you can see result of one diagnostic at a time. To switch between them just select diagnostic type in dropdown above.

Depending on Diagnostics Type, different actions to the results will be available.

1. Missing product images

The results of this Diagnostics type may be exported to the Excel file and given to a supplier. Thereafter a supplier may provide you with the images that are missing, and you will be able to import them faster in order to update 

the products with the correct images.
But wait! There is more! You may preview the products with the non-existent images and erase all the records from the database immediately, in order the blank space do not to be displayed at your site instead of images.
But there is even more!!! You may click on one concrete record and assign it to the non-existent image place the new one image, just in 3 clicks.
In conclusion, this tool will easily and quickly eliminate all missing product images. You will never have to ask your customers to inform you about missing product images NEVER!


2. Images that are not linked to any products.

 


When you receive the results list of this Diagnostics type, you will be able to click on a particular record. Then, you will be able to preview the unnecessary image before erasing it.

 Also you will be able to erase all the unnecessary images immediately, and, accordingly, enhance the amount of free space at your server.

3. Products without images.


The results of this Diagnostics type may be exported to the Excel file and given to a supplier. As in a  case of first Diagnostics type (Missing product images).  

A supplier may provide you with the images that are missing, and you will be able to import them faster in order to update the products without images.
 And you will not be disturbed by your customers’ questions or complaints that some of the products at your store are without images.
If the Store Manager users would like to add images by themselves, they will be able to add them directly to the results of Store Diagnostics results. And this entire process will be easy fast and convenient.

Also you may choose the actions to be carried out for  the context menu in every Diagnostics grid:

Missing product images

Missing products images menu


  • Execute Suggested Action –  delete record from database.
  • Go to Product  –  to find the product on the FTP server.

After selecting this option, you will find the product into the Category Product Grid. To make sure, why the product image is missing, go to Image Gallery (under the product grid) and browse the product. 

In the FTP browser and you will be able to check the images directory that is missing.

  • Replace Image in order to replace the missing product image, select this option.
  • Clear results -to clear the results grid.

Images that are not linked to any product

Images that are not linked to any product's menu

  • Execute Suggested Action delete file from FTP
  • Clear results -to clear the results grid.

Products without images

Products without images menu

  • Execute Suggested Action - add product image
  • Go to Product  – to find the product on the FTP server.

After selecting this option, you will find the product into the Category Product Grid. To make sure why the product image is missing, go to Image Gallery (under the product grid) and browse the product. 

In the FTP browser and you will be able to check the images directory that is missing.

  • Clear results -to clear the results grid.


These are the types of Store Diagnostics we created to simplify your routine day-to-day work.

Please, check for other useful information in the articles below:



By eMagicOne Inc.

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