3.1. Create and Edit Order

fmOrderEdit

The following topics are covered in this section:
The most frequently used options at the orders section are Create Order and Edit Order options. 

Create New Order

To add a new order, you have to click  Create Order button Create order button .


Open the POS section to create order


a. To add an order made by the existing customer, check the Existing Customer option and select the customer from the drop-down list, which will automatically fill in the appropriate shipping and billing address.


    Existing customer info


b. To create new order made by a new customer choose the New Customer option and fill in all the fields of Contact information Tab as well as all the basic details of the Customer delivery address Tab.


    New customer

In order to select the necessary product to the specific order you can use the 'Search' option in the  POS window. You will see Products Search Form.


Choose product to order


In order to add new product to the order for indicated customer:

-  press 'Search button' and from the list of existing items simple double-clicking on the one you need with the mouse and it will be added to the ordered product grid below

- or type the name of the product and then press 'Search' button. After that, you will see the list of products that matches your request, choose the products you need and you will see it with necessary information in the table below:


            
            Ordered product info
        
        To facilitate the search process of the desired product(s), you can in the field, provided under the search button, click on the Edit button and among the list of  available for searching parameters select the required ones:

            Fields to search


After you added the products to the order you have to define Delivery Method ,Payment Method and Order Status


            Delivery/Payment Method


Those options you can find in the right pane of the POS window.  Press the arrow next to each of these columns and from the displayed list of available parameters choose the most suitable one. 


            Arrows next to the fields


If necessary, you can also specify appropriate information in sections Redeem a Discount Coupon 


          
            Redeem discount coupon section
 

and Order Calculations 


            Calculation section    

Then, click on the option for order creation:


Create and Stay button allows add an order and continue working in this section;


            
            Create order options

- Create and Exit option adds order to the orders listing and closes the POS form;

- Create and Print  - create new order and print it. After pressing, you can see an invoice of the order, which you can print out or save as PDF.



Print invoice of the order



Edit Order

You can open Edit Order Form if you click the appropriate button at the upper toolbar Edit Order or double-click on the order or right-click on the order and choose the option Edit order from the context menu.

Edit order context menu

Then you will see Edit Oder form. There you can specify/select date of purchase, order status, customer info (address book data), shipping address and billing address. Please note, that any changes of customer's data that are made on this page will be saved for this order only, without changing general customer's profile.

Edit order option

Click 'OK' button to save changes.

By eMagicOne Inc.

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